Support

Last updated August 18, 2026

For help with BiteHalo, email support@bitehalo.com. Include the app version, your iOS version, and a short description of what happened. Do not send health records, payment-card information, or account passwords.

Meal logging and estimates

You can review and edit an estimate before saving it. If photo, voice, barcode, or label capture is unavailable, confirm the related permission in iOS Settings and try again with a clear image or a more specific meal description.

Subscriptions

Apple processes BiteHalo purchases. Use Restore Purchases in the app after reinstalling or changing devices. You can view, change, or cancel a subscription from your Apple Account subscription settings.

Apple Health

Apple Health access is optional. You can change BiteHalo’s read and write permissions at any time in the Health app or iOS Settings.

Privacy and data requests

Read the BiteHalo Privacy Policy for details about information handling. Send access, correction, or deletion requests to support@bitehalo.com.